Below are examples of training sessions we can tailor to your organization or team:
Navigating Teamwork, Trust &, and Communication in the Workplace: This session will help participants better understand the importance of teamwork, trust, and communication in the workplace. They will be able to identify communication barriers and how to overcome them. This session also cover the three components of communication.
Effective Workplace Communication: Effective communication is a necessity for any work environment. This session will unpack best practices for effective communication. Participants will also leverage a framework for leading conversations with team members in the workplace.
The Platform Builder®: This session/program empowers employees to build and leverage their personal brands effectively in the workplace. By implementing our six-part framework, The Platform Builder®, your organization can boost business growth by unlocking hidden potential, enhancing employee engagement/morale, and driving overall performance. This is a “win win” for everyone…
Diversity, Equity, and Inclusion (DEI): Discover the transformative power of Diversity, Equity, and Inclusion in this workshop. Explore strategies for fostering a culture of belonging while addressing systemic barriers, and creating impactful change in any organization.
Influencing from the Middle: “Influencing from the Middle” empowers non-managers and frontline leaders to see themselves as “advisors”, leveraging their insights to influence positive change within their organizations. Participants will discover how to harness their unique perspectives to drive impact and foster collaboration across all levels of the workplace.
Giving and Receiving Feedback: In the workplace, team members are not just tasked with giving feedback, but they must also be open to receiving it. Participants will unpack how to approach conversations and give feedback that improves performance. They will also learn how to create lines of communication that ensures they receive feedback from their team(s) and colleagues.
How to THRIVE as a call center rep: Unlock the potential of your call center representatives to drive tangible results and elevate the customer experience with this six part T.H.R.I.V.E. framework focused on communication techniques, problem-solving strategies, and self-care practices.
Let’s discuss a training or coaching solution for your teams! Call Sharvette Mitchell at (804) 806-4407 Ext 101 or email info@mitchell-productions.com.
